Remote Assistance

Is your high-speed internet working?

We can remove many of your viruses and spyware programs,

and fix most glitches remotely from our office

without dispatching a technician.

On Demand Remote Assistance for Computer Support

We provide you with a single-use code.  Use this code to invite us in and see your screen and use your keyboard and mouse to repair your computer.  Optionally, we can provide you with a full video recording of your support session for future reference and training.

Unattended Remote Assistance for Server Support

We provide and install access software on your desktop, laptop, or server that allows our technicians to remotely diagnose and repair problems or perform scheduled preventative maintenance.  Simple to install, works with nearly every firewall.  A fantastic choice for businesses with little or no computer staff, or in need of some extra help.  Make us your I.T. department.

Remote Programming for Telephone Systems

For our customers needing assistance with their phone systems, with Internet Remote Control we can securely remotely manage your business telephone system. Watch and learn on your computer screen while we make programming changes to your live telephone system securely across the internet. Replay your support session anytime using the free player software.